OVERVIEW

Client Goals

Establish Offshore Centre

Build a dedicated offshore development centre in India as an extension of the US engineering team — not a separate vendor.

Scale to 40 Engineers

Grow from an initial 8-person team to 40 engineers across backend, frontend, mobile, QA, and DevOps within 6 months.

Cut Engineering Costs

Reduce fully-loaded engineering costs by 45–50% compared to US-only hiring while maintaining senior-level talent quality.

Triple Release Velocity

Move from bi-weekly to continuous deployment with a near-24-hour development cycle leveraging time zone overlap.

Maintain PCI-DSS

Ensure all offshore operations meet PCI-DSS Level 1 compliance for payment processing infrastructure.

Full IP Ownership

Complete IP assignment, code escrow, and enterprise-grade security controls from day one of the engagement.

Technology Alignment

BACKEND

Java (Spring Boot), Golang, Python, PostgreSQL, Apache Kafka

FRONTEND & MOBILE

React.js, React Native, TypeScript, Redux, Storybook

CLOUD & DEVOPS

AWS (EKS, Lambda, RDS, DynamoDB), Terraform, Helm, ArgoCD

PAYMENT PROCESSING

Stripe APIs, tokenisation, PCI-DSS vault, fraud detection (ML)

DATA ENGINEERING

Apache Spark, Airflow, Snowflake, dbt, Looker

CI/CD & QA

GitHub Actions, SonarQube, Cypress, k6, Postman, Playwright

CHALLENGE

Competing with Larger Players on a Startup Budget

Hiring Speed

US-based senior engineers taking 90+ days to hire — while competitors were shipping features weekly with 100+ person teams.

Cost Pressure

Fully-loaded US engineer cost of $250K+ making it impossible to build a 40-person team within the $8M annual budget.

Roadmap Delay

Product roadmap 6 months behind schedule — 12 critical features needed for enterprise sales were not yet started.

Compliance Complexity

PCI-DSS Level 1 compliance required for payment processing — adding complexity to any offshore staffing model.

SOLUTION

Strategic Approach

PHASED TEAM BUILD

Phase 1: 8 engineers (Month 1) → Phase 2: 20 engineers (Month 3) → Phase 3: 40 engineers (Month 6) — organic scaling.

EMBEDDED TEAM MODEL

Offshore team fully embedded in client's Agile process — shared Jira, daily standups, same sprint cadence, shared Slack.

PCI-DSS INFRASTRUCTURE

Dedicated VPN, PCI-compliant development environment, tokenisation-only access to payment data, quarterly audits.

FOLLOW-THE-SUN DEV

4-hour daily overlap between US and India teams — enabling near-24-hour development cycles and faster iterations.

DELIVERY LEADERSHIP

Dedicated offshore delivery manager + tech lead — single point of accountability for velocity, quality, and escalation.

KNOWLEDGE TRANSFER

Structured 4-week onboarding with pair programming, architecture deep-dives, and codebase walkthroughs per engineering pod.

CONCLUSION

Results Achieved

3x Release Velocity

Sprint velocity tripled from 40 to 120+ story points — moving from bi-weekly to continuous deployment.

50% Cost Savings

40-engineer offshore team at $3M annually vs. $6M+ for a 15-person US team — 3x more capacity at half the cost.

40 Engineers in 6 Months

Full offshore development centre operational in 6 months — all engineers sprint-ready within 4 weeks of joining.

PCI-DSS Certified

Offshore centre passed PCI-DSS Level 1 audit — zero findings, fully compliant payment data handling from Month 1.

12 Features Shipped

All 12 enterprise features delivered within 8 months — unblocking $4M in annual enterprise contract pipeline.

95% Retention Rate

Offshore team retention at 95% across Year 1 — well above the industry average of 78% for offshore engagements.